DECO goes after MEO, NOS and NOWO for €60 million “illegally” swiped from clients
Consumer watchdog DECO is trying to force telecommunications operators Altice/MEO, NOS and Nowo, to repay €60 million “illegally charged due to a price alteration in 2016”. The bid, marking World
DECO launches portal for public transport complaints
Consumer watchdog DECO has launched an online portal where people can complain about Portugal’s public transport services, and sign a bill demanding more rights for passengers. Speaking to Lusa news
Portuguese consumer confidence showing encouraging signs
The incoming Socialist government’s plan to stimulate consumer spending may be working. According to reports in the Portuguese media, shoppers are back in force, spending at “pre-crisis” levels, and signing
DECO slams banks, saying it is better to “keep your money under you mattress”
A study by consumer watchdog DECO has found that it is better to “keep your money under the mattress” than to make a deposit at the bank. The association looked
Banks fail clients over retirement plans, says DECO
Consumer watchdog DECO is publishing a damning report that shows Portugal’s five principal banks all fail clients looking for solid retirement plans. State bank CGD, along with BPI, Millennium BCP,
Used and reconditioned tyres are dangerous, claims DECO
Consumer watchdog DECO has sounded the alert over Portugal’s used-tyre market – warning that it pays no attention to quality or safety, and leaves customers totally unprotected. “The possibility of
Market regulator CMVM warns against people investing with Viral Angels
Market regulator CMVM has sounded the alert over Viral Angels – the virtual club that claims to be the world’s largest private investment network and whose slogan is “If you’re
DECO warns that “perfectly good food” is thrown away
A study by consumer watchdog DECO has found that half of those queried throw away food products that have passed their expiry date but are still edible. Considering this practice
DECO lodges million-euro civil action against Espírito Santo family
In the escalating number of actions being lodged by investors “left out in the cold” by the BES good-bank/bad-bank carve up, citizens bureau DECO has now waded into the fray,
DECO informs…“My first washing machine lasted 20 years, while my new one broke after five and this isn’t a one-off case. What are consumer watchdogs doing about this?”
Although there are clear cases that prove that these machines do not last as long as they did during our grandparents’ time, it is still unclear why. The truth is