Disastrous trip to Madrid with TAP
Dear Editor, This is a horrendous story about my experience of flying with TAP. They must be the worst airline in Europe. Their customer service is almost non-existent. Their IT
Letter to TAP: Discrimination against autistic son
Lyndon Pereira has written to the Resident, asking us to publish the email he has written to TAP and to which he has still not received a reply: Regarding PNR
TAP reveals plan to reduce delays and cancellations
Involves using charter company Hi Fly; awarding staff for ‘effort’ Trouble-torn âflagship airlineâ TAP has come up with a âset of measuresâ to try and reduce the number of delays
Pilots syndicate accuses TAP of âharmful and disastrous managementâ
Following bitter and consistent complaints by passengers over the last few days, âflagship airlineâ TAP is now under fire from its pilots. Representing the pilots syndicate, Tiago Faria Lopes has
Summer flights misery
Portugalâs flagship carrier accused of sorely failing passengers Over 163 flights were cancelled in and out of Lisbon airport over last weekend and the course of Monday and Tuesday –
Business Class passenger opens judicial proceedings against TAP in Brazil
Edson Cipriano of Cipriano Slitter Technology alleges customer mistreatment and xenophobia Following on from the Residentâs publication of a readerâs experience at Lisbon airport last weekend, we received a copy
Flights cancellations “are more than those publicised”
âMajority are TAP flights, but up till now company has not published total numberâ The true number of cancelled flights at Lisbon airport over the last few days is higher
TAP CEO admits: âWe are not offering quality serviceâ
Warns âconstraintsâ will persist for coming weeks In a letter to clients on TAPâs official website, CEO Christine OurmiĂȘres-Widener has today admitted that the airline benefitting from âŹ3.2 billion in
TAP passenger describes ânightmareâ weekend at Lisbon airport
âEveryone from TAP was just running away as soon as they saw peopleâ Following last weekendâs âhorror storiesâ of flight chaos in Lisbon, a passenger has been in touch with
âNo confidence in TAPâ – writer held up in latest Lisbon airport chaos
65 flights cancelled on Saturday; over 40 today – dozens of others massively delayed ANA airports authority has been doing its best to explain the crisis at Lisbon airport this