At a time when digital transformation and artificial intelligence are redefining the future of services – both globally and within the business world – MEDAL remains true to its people-centred vision. The company prioritises close human relationships based on trust and truly personalised support. The opening of a new commercial office in Lagos, located in the new Dona Maria II Building, on Rua Infante D. Henrique (continuing on from Avenida dos Descobrimentos and next to the access bridge to Pingo Doce), is a clear proof of this commitment.
With around 30 years of experience in the Portuguese market, MEDAL has established itself as a leading insurance broker in the Algarve, distinguished through its work with the expats’ community in Portugal, and offering exclusive and unique products in the insurance market, designed in a unique partnership with afpop – the largest association of foreign residents in the country. The opening of this new space in Lagos is a natural response to the growing interest and demand from national and international residents in the areas of Lagos, Vila do Bispo, Sagres, Aljezur and the rest of the Costa Vicentina.
“Our commitment is to ensure that we remain close to our customers, not only by telephone or through digital channels, but also in person, whenever necessary,” Managing Director Henrique Pinheiro tells us. “We know that, especially in delicate moments, such as choosing an insurance or managing a claim, human contact makes all the difference.”, he adds.
Operations Director João Pinheiro also stresses that “we believe that technology should serve to facilitate, but never replace, the relationship of trust we have built with our clients throughout the years. This new office represents yet another step in that direction.”
MEDAL offers personalised insurance solutions for individuals and companies, always focusing on product excellence, clarity of information, and the proximity of its teams. For more information on how MEDAL insurance can contribute to a more peaceful and secure life in Portugal, just contact one of their four offices in the country.
Portimão: (+351) 282 430 800
Lagos: (+351) 282 244 710
Almancil: (+351) 289 351 000
Estoril: (+351) 210 523 130
(chamadas para a rede fixa nacional / calls to the national landline)
info@medal.pt | www.medal.pt
Sponsored content
