Dear Editor,
Shame on you easyJet, hang your heads in shame for your action or should I say inaction this morning, November 14.
The staff at Faro were as usual courteous and superbly efficient. Those of us travelling the day of a general strike were very grateful for the service you gave us.
Until that is, we who were flying out on the 9.50 to Gatwick witnessed the most dreadful inhumane action.
As we queued to alight the passengers from Gatwick disembarked, noticeably through the glass we saw two extremely vulnerable people among the line having to climb up a lot of stairs in order to enter the airport building.
To do this they would have had to leave the aircraft by stair and walk a considerable distance across the tarmac.
A man who walked with extreme difficulty did this along with an elderly woman. There was no one in the hall I could approach and no one coming from the inside of the airport appeared on the scene. Had I been able to cross the barrier I would have personally harangued anyone in sight.
As we know when we enter the airport, there are a great many stairs and the escalators all seem to work for downwards passengers. I am furious that someone should have been expected to struggle in this fashion.
My only hope is that someone from the Portuguese side saw this man and lady and offered them either easier access or one of the many wheelchairs which passengers are often given with quite questionable status but those two people should never have been treated in that way.
Christine Brody
UK
